JeanneJennings.com, Inc.
An Email Marketing Consultancy

 

 

202.333.3245

JJ@JeanneJennings.com

Keep up with Email Marketing Resources with
The Jennings Report

Improve Your Own Email Marketing --
Buy Jeanne's Book



Home
About Jeanne
Media Mentions
Recent Projects
Clients
Articles
Presentations
Jennings Report
Contact Jeanne

JeanneJennings.com,_Inc.
An Email Marketing Consultancy

202.333.3245
JJ@JeanneJennings.com

Personal Finance Gives New Meaning to 'Bold'
by Mary Van Doren,
Published in 'The Good, The Bad and The Ugly' column, Subscription Marketing, November-December 1998, featuring one of my direct mail packages

In a world full of docile, namby-pamby marketers, we're thrilled to come across something as brazen as this. It's a #10 package from a finance newsletter--usually a pretty dry package as these things go. Oh, most financial newsletters will bombard you with a six- or eight-page letter touting their expertise, and maybe--just maybe--a "sample issue" enclosed that's really a specially-prepared issue containing their best work. Let's face it, if you're a financial prognosticator, you don't want people to catch you in a mistake that you might make in a real issue, do you?

Well, do you?

Apparently Personal Finance never heard that one. In fact, they've not only enclosed a real issue--they tell you so in a teaser on the outer envelope. At first glance, we thought this marketer had made a serious error; what if there were incorrect predictions in the issue? Of course, we also realized that many recipients might not even realize that the marketer had made an error, might not think of checking the issue for predictions and recommendations that had already gone awry.

Well, just in case that happens, Personal Finance has carefully explained the entire thing in its simple, two-page letter. That's right--they've invited the reader to give them a critical examination, so confident are they in their financial expertise.

Here's the copy:
"Stay Away From These Stocks!

"Do you own MBNA, FirstEnergy, or Unicom? Dump them. Somebody try to sell you Gateway 2000, Chase Manhattan or Presstek? Don't even think about it. Read on for more of my 'blacklist portfolio wreckers'..."

If you give advice like that in your Johnson box, you'd better be pretty confident in your product. Evidently Personal Finance is confident and then some.

   "Dear Fellow Investor:

   "I've just done a very 'dangerous' thing...

   "No, it's not that I just spoke bluntly about some very bad investments.

   "On the contrary. It's that I had the guts to enclose with this letter the current issue of my financial newsletter!

   "You see, the average 'stock' expert would rather chew on carpet tacks than let you read his product before you subscribe. My goodness! You'd get to see his stock picks and evaluate his advice beforehand. Why, that's blasphemy!

   "But I just did it. Indeed, you'll find an actual August issue inside--and I hope you'll read it scrupulously, mercilessly, assiduously, vigilantly, unforgivingly, even skeptically."

The theme is carried out on the order form, where the headline--in "action" read, we're happy to note--says, "YES! I'm impressed you had the guts to send me a current issue!" The package then turns to a standard financial newsletter offer, with a choice of terms and premium assortments, along with a "Quick Reply Bonus Gift." The back of the form is cleverly used to showcase "expert" and reader testimonials, always a strong selling technique.

Well! Not only has Personal Finance broken a cardinal rule of finance newsletter marketing, they've turned it to their advantage and bragged about it right up front. It's a brilliant copywriting turn by veteran Ken Scheck, and qualifies as the most in-your-face financial package we've seen in probably 10 years.

We know there are no vague, empty claims here--the kind that usually populate such packages--because they've invited us to catch them at that game. And unless you're Gary Hart, you don't normally invite folks to catch you in a mistake and then proceed to deliberately perpetrate that mistake!

Ah, you're asking, but can such a thing work? Sure can. It's been the control for Personal Finance since early this summer, having defeated a magalog, and holding off challenges from other pieces such as a standalone effort. "We think it sets subscriber expectations appropriately," notes Jeanne Jennings, product manager for publisher KCI Communications. It certainly does--and the bonus is, renewal rates are higher than with other packages, too.

It's risky...but financial newsletters are a dime a dozen. If you're on the lookout to make yourself stand out in the crowd, or blow away a tired control, you might consider stepping out on that limb yourself. After all, you have perfect faith in your product, don't you? Well don't you?

Upcoming Speaking _Engagements_
Jeanne does corporate workshops as well as industry presentations
uuu
What's Working NOW in Email Marketing
Fall Conference
New England Mail Order Association

Burlington, VT
September 17 to 19, 2008
uuu
What's Working NOW in Email Marketing
The Capital Cabal
Event Network

Washington, DC
September 26, 2008

uuu
Really Simple Segmentation Strategies
Lifecycle Messaging Email Conference
Blue Hornet

San Diego, CA
September 30 to October 2, 2008
uuu
Insider Tips for Marking Your Marketing Efforts More Effective -- and Profitable
National Center
for Database Marketing Conference

Direct Marketing Association
Orlando, FL
December 7 to 10, 2008
uuu
Looking for an expert to speak on email marketing?
Contact Jeanne

 

Copyright 1998-2008, JeanneJennings.com, Inc, All Rights Reserved
Privacy Policy